Frequently Asked Questions

Yes. Farmers Repair is a mobile business. I come to your home to help, so you don't need to carry your computer anywhere.

Mainly Chesapeake, Virginia. I can also schedule visits in Virginia Beach, Norfolk, Suffolk, depending on availability, with a flat $20 trip fee. See the service area page.

It depends on the problem. Home Computer Help starts at $59 for the first hour, and every service's starting price is on the services page. I'll always tell you the cost and get your OK before doing any work or buying parts.

Yes. I can set up new printers, connect printers to Wi-Fi and to your computers, and fix common printing problems. Printer help starts at $49. Some printers have hardware faults that aren't worth repairing; if so, I'll tell you honestly.

Often, yes. I'll find out what's slowing it down and clean up what I can. For some older computers, an upgrade such as a solid-state drive makes a big difference, and I'll explain that option, and its cost, before doing anything.

Yes, for most common laptop problems: software issues, slowdowns, upgrades where the laptop allows them, and some part replacements. Some repairs, like certain screen or board-level repairs, need a specialist shop, and I'll tell you if that's the case.

Often. Adding memory (RAM) or a solid-state drive can speed up many older computers. Installation starts at $49 + parts. I'll check what your computer supports first, so you don't pay for a part that won't help.

I treat your files and information with respect. I only look at what's needed to fix the problem, and I never ask for passwords through this website. Before any work that could affect your files, I'll talk with you about backing them up first. No one can guarantee the data on a failing drive, so I'll always be upfront about any risk.

Many everyday problems can be sorted out in one visit of an hour or two. Bigger problems, or repairs that need parts, can take longer or need a second visit. I'll give you an honest estimate once I've seen the problem.

Use the request form on the Book a Repair page, or call (757) 286-0783. Tell me what's wrong and when suits you, and I'll contact you to confirm a time. A request isn't a confirmed appointment until I confirm it with you.