Your information
Privacy, in Plain English
What the forms collect
Only what you type in: your name, phone number, email address (if you give one), city or ZIP code, the kind of device, a description of the problem, and your preferred date, time and way to be contacted. The forms never ask for passwords, payment card numbers or your street address.
How it's used
To contact you about your request and to help with your computer. Nothing else: no mailing lists, no marketing, and your details are never sold, rented or shared with anyone.
Where it's kept, and for how long
When you send a form, it's emailed to me and saved in a private list that only I can open. Both run on Amazon Web Services in the United States. Saved requests are deleted automatically 365 days after they arrive.
Cookies and tracking
This website doesn't use advertising cookies, tracking pixels or visitor analytics. To protect the forms from spam, the server briefly remembers how many requests came from the same internet connection.
Your files during a repair
When I work on your computer, I only look at what's needed to fix the problem, and I'll ask before opening personal files. Please back up anything important before a visit if you can.
Questions, or deleting your details
If you'd like me to delete a request you sent, or you have a question about your information, email jacob@farmersrepairva.com or call (757) 286-0783. You can also reach me through the contact page.